Digital Project Manager

We are looking for a Digital Project Manager to join our growing Digital Product team, on a fixed term contract until December 2022. As Digital Project Manager, you’ll lead on an exciting new portfolio of projects including a Digital resource for workers in the construction industry, an outreach programme for online communities and further development of our Samaritans Self Help app.

  • FTC to December 2022 
  • £35,000 per annum plus benefits
  • Full time or part time hours considered (we require a minimum of 28 hours if part time)
  • Hybrid: most of the time working from home with some occasional travel to Surrey office

This is a brilliant opportunity to develop your digital product and delivery skills and work closely with individuals with lived experience, to shape and deliver innovative products at Samaritans. You’ll work alongside an experienced in-house Product team and our associated partner agencies.

We are at the forefront of product and service design within the charity sector. The work you do will have a huge impact on millions of our service users and support our vision that fewer people die by suicide.

Key Responsibilities:

  • Build and manage relationships with funders, stakeholders and others to ensure project delivery and to identify opportunities increase the impact of Samaritans products and services  
  • Ensure that delivery momentum is maintained by solving problems, unblocking issues and managing risks and dependencies  
  • Support development for example by recruiting participants for research activities, specifying and testing new features, running experiments and analysing data about the service
  • Support communication with users, volunteers and stakeholders by for example hosting show and tells, writing blog posts, creating presentation materials

Skills and Experience:

We’re looking for someone with experience of product management and project delivery. You will ensure that delivery momentum is maintained by solving problems, unblocking issues and picking up wide variety of delivery tasks to support the team. We deliver projects within an agile environment so knowledge of this way of working is key.  

The ideal candidate will be a great communicator, who is able to build strong working relationships with internal and external stakeholders. You’ll have great customer service skills. You’ll be able to build rapport and develop key strategic partnerships with our construction and online community clients. You’ll also be a tenacious problem solver. 

This role would suit an Account Manager or Project Manager from an agency background, with experience of understanding user/client requirements and delivering products & services to suit these needs.

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person that they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

Full Job Description here This role will close for applications on 21/01/2022.