Research Project Manager

We are looking for a Research Project Manager to join our Income team at Samaritans. This role will design and deliver a new mental health study for the Department of Transport (DfT) and Great Western Railways (GWR) and will provide recommendations on how the rail industry can promote and support positive mental health to staff, underpinned by policy, processes and leadership. 

  • Start date is January or February 2022 
  • Part time (17.5 hours/ 2.5 days per week), we are flexible on which days per week
  • Fixed term contract until 31st March 2023
  • £18,250 per annum (£36,500 full time equivalent)
  • Hybrid: Linked to one of our offices (Surrey or London Bridge) with most of the time working from home
  • We encourage flexible working, talk to us about your preferences

Why this role at Samaritans

Samaritans is renowned for the work we do to support the rail sector and this research opportunity has come at a pivotal time in the industry. Mental health of staff continues to be a huge priority for the sector and this study will provide large scale recommendations and positive change to the mental health and wellbeing of thousands of staff members. We have strong existing relationships in place with the rail sector, including GWR which will contribute to the success of this study.

Key Responsibilities

  • Lead the scoping phase of the project - deciding on the research questions and initial stakeholder comms to engage key stakeholders to participate in the study
  • Carry out desk research to understand the existing evidence on mental health and wellbeing initiatives inside the rail sector and other industries
  • Design study tools (questionnaires, focus group discussions and interviews)
  • Organise the scheduling of the questionnaire roll out, and a series of interviews and focus group discussions with a range of stakeholders across the rail sector
  • Analyse both quantitative and qualitative findings to inform content and recommendations for a final report - Write up the final report, working with Samaritans and external colleagues as appropriate
  • Disseminate initial findings to the study board and other critical stakeholders 
  • Collaborate and manage the involvement of any external collaborators that are subcontracted to support the delivery of the study, this may or may not include a mental health charity, academic institute, research agency or other suppliers 
  • Present the findings and recommendations to the study board and other relevant rail sector stakeholders 
  • Manage, track and report on budgets and resource

Skills and Experience

  • A good understanding of research methodology and experience of designing and implementing research-based projects 
  • Experience or relevant qualifications related to the field of mental health and/or psychology 
  • Experience of working with stakeholders in large and complex industries or sectors 
  • Ability to produce high quality reports 
  • Ability to monitor and track expenditure and budgets
  • Excellent interpersonal and communication skills, with the ability to exercise tact and diplomacy to achieve goals
  • Strong written skills, with experience of writing reports for a range of audiences
  • Knowledge of the travel or rail sector (desirable) 
  • Statistical analysis experience and/or qualifications (desirable)

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

We're aware our application system is having some issues. If you're have difficulties applying please send an email to 

The closing date for this role is 08/12/2021. Video interviews taking place on 14th & 15th December

Find the full Job Description here